Cookie Policy


What are Cookies?

We use the term cookie to describe cookies and similar technologies such as tags, beacons, pixels and scripts. Cookies are small data files that websites place on your computer, laptop or mobile device. Cookies collect information about you automatically when you visit our sites. The information that is automatically collected does not include your name, address, telephone number, or email address. This information tells us such things as how many users visited our site and the pages they have accessed. By collecting this information, we learn how to best tailor our sites for our current and future visitors.

Cookies can be “persistent” or “session” cookies. Persistent Cookies remain on your personal computer or mobile device when you go offline, while session Cookies are deleted as soon as you close your web browser.

Our use of Cookies

We use both session and persistent cookies for the purposes set out below:

  • To improve the performance of our websites by understanding which parts work well, and which don’t.
  • To deliver relevant online advertising to you both on our websites and elsewhere. This is sometimes done by combining data that we already have about you with the data collected through Cookies.
  • These Cookies are placed by us and selected third parties and enable adverts to be presented to you on our and third party websites.
  • To measure how effective our online advertising and marketing communications are.
  • To enable us to collect information about how you and other people use our websites.
  • improve your experience on our websites, for example we use cookies to remember the products you’ve put in your basket and to personalise your experience.

We use the following Cookies:

Strictly necessary Cookies.

These are Cookies that are required for the operation of our website. They are necessary for the safety, security and integrity of the site. For example they help support the structure of the pages that are displayed to you, help to improve navigation and allow you to return to pages you have previously visited. This type of Cookie only lasts for the duration of the time you are visiting the website. When you leave the website they are deleted automatically.

Performance Cookies or analytical Cookies.

They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. The data is aggregated and anonymised, which means we cannot identify you as an individual.

Functionality Cookies.

These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences. These cookies will remain on your device until you choose to clear it. If you choose to do this, you will need to enter your details each time you visit the

Targeting Cookies.

These Cookies will collect information about your browsing habits and allow us to show you adverts while you are browsing our site and other sites on the internet. They are set by us or by carefully selected third parties. They help us to understand the performance of our marketing activities and improve the relevance of the adverts that you see. and its affiliated sites use the following advertising, analytics, media cookies and tags:

  • Cookies
  • Contact Forms
  • Google Analytics
  • Facebook
  • Twitter
  • LinkedIn
  • LinkedIn Insights
  • Youtube
  • Google
  • AdSense
  • Google
  • Analytics Remarketing
  • Comments
  • in a blog
  • Bing Ads
  • Mailchimp
  • Invisible
  • Google
  • Places
  • Google
  • Ads (AdWords) and conversion tracking
  • Blocking or restricting Cookies

To learn more about certain cookies used for interest based advertising by third parties, including through cross-device tracking, and to exercise certain choices regarding such cookies, please visit the Digital Advertising Alliance, the Network Advertising Initiative, the Digital Advertising Alliance-Canada, the European Interactive Digital Advertising Alliance or your device settings for if you have the DAA or other mobile app.

Do-Not Track

Track: At this time, our Site is not configured to honor browsers’ “Do Not Track” signals.

You can stop Cookies being used on your device by activating the setting on your browser that allows you to block the deployment of all or some Cookies. Please visit to find out how. Please note, if you use your browser settings to block Cookies you may not be able to access all or parts of our site. 

Contact us

If you have a question or a complaint about this policy, please contact us by one of the following means:

  • By email:
  • Byvisiting this page on our website:
  • By phone number: 01892 832 144
  • By mail: Wexford Place, Lucks Lane, Paddock Wood, Kent, TN12 6PA, United Kingdom. 

Policy change

This cookie policy was most recently updated in March 2020. If we make changes to it, then we will take appropriate steps to bring those changes to your attention.